FAQ
Frequently asked questions
Answers to the most common questions about CookiesBot — delivery, payments, keys and support.
Video guide
Watch the video guideOpens on YouTube ↗ Watch before you ask
New here? This short video shows you how to top up, buy a key and get it instantly.
How fast is delivery?
Instant. As soon as your purchase is complete, the product key appears in your account and is also sent by e-mail.
How do I pay?
Top up credits with cryptocurrency (1 credit = 1 USD), then buy any product with your credits in one click.
Are the keys genuine?
Yes. Every key is checked before it is added to our stock. If a key ever fails, we replace it or refund your credits.
What if I need help?
Open a support ticket from your account and our team will reply as quickly as possible.
Still have a question?
Our support team is happy to help.